We will gladly exchange or refund your purchase within 30 days, with a receipt, provided the item is in its original, new condition. Special orders are not returnable. Special orders are defined as any non-inventory purchase or any stock item custom made or altered at the customer’s request.
Layaway accounts are set up with an initial deposit of 25%. The maximum layaway term is 3 months and monthly payments are required to maintain the account in good standing. If payments are not maintained, the layaway will be cancelled and item(s) returned to stock. A store credit will be issued, less a re-stocking fee of 30% for in stock items.
Jewelry Repairs & Watch Batteries
Repairs are warranted for one year from date of delivery unless otherwise designated. Only the specific repairs performed are covered. Problems resulting from inherent flaws, abusive or excessive wear, customer negligence or accidental damage are not covered.
When installing a new battery, we are absolved from any future problems that the customers watch may incur.
Returned Checks or Credit Card Chargebacks
Returned checks and credit card chargebacks will result in a minimum $35 fee and ceasation of all future business transactions.